TABLE OF CONTENTS 2 4 7 12 14 28 49 51 52 79 CHAPTER ONE CHAPTER TWO CHAPTER THREE About our Integrated Report Who we are and what makes us different Strategy Highlights Leadership commentary Chairman’s statement CEO’s message to members PPS Group performance at a glance PPS Insurance Company PPS Advisory Services and Enablement PPS Investments PPS Short-Term Insurance PPS Healthcare Administrators PPS Insurance (Namibia) Material matters and risk management Abridged financial statements Key performance indicators Corporate governance report Annual financial statements 1 Table of contents
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